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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mariana ramirez

May 7, 2026

5  out of  5
rating by mariana ramirez
"Deysi is the best ! She was very patient and super helpful. She was very knowledgeable and answered every question I had. As a first time car buyer looking to get insurance you bet I had a lot of questions. She made the process smooth and easy. Thank you so much !!"
We responded:
"Mariana, thank you for the wonderful review! Deysi does a fantastic job taking care of our customers and I'm so glad she made the process smooth and easy for you as a first-time buyer. Welcome to the State Farm family and please reach out if you ever have questions! -Mark "
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William Rebollar

May 7, 2026

5  out of  5
rating by William Rebollar
"I recently got renters insurance through
State Farm and worked with agent Deysi Rebollar ,She made the whole process fast and painless. Deysi explained all my coverage options clearly, answered every question without rushing me, and helped me find a policy that actually fit my budget. You can tell she genuinely cares about getting clients the right protection. I left feeling confident that my belongings are covered.
Highly recommend asking for Deysi if you're in the Chicago area."
We responded:
"William, thank you for the kind review! I'm glad Deysi was able to walk you through your options and find the right fit for your budget. That's exactly the experience we want every client to have. Please let us know if you need anything. -Mark "
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Edmundo Sanchez

April 27, 2026

5  out of  5
rating by Edmundo Sanchez
"Gracias por su amabilidad"
We responded:
"Edmundo, thank you for the review! We appreciate your kind words and look forward to continuing to work with you. -Mark "
Profile photo of Deysi Rebollar

Deysi Rebollar

March 27, 2026

5  out of  5
rating by Deysi Rebollar
"Juliana , An absolute blessing in disguise came to her about four months ago, looking to lower my rates simply on my car insurance. Juliana not only found me new insurance, but as well offer some great services that save me hundreds of dollars. I appreciate her personal touch she has with clients. It’s probably why we will keep doing business here for sometime!"
We responded:
"Deysi, thank you for the kind review! Juliana does a great job taking care of our customers and I'm glad she was able to help you find the right coverage and save you money. We appreciate you! -Mark "
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mano Valenzuela

March 27, 2026

5  out of  5
rating by mano Valenzuela
"Muy buenos y Juliana Valenzuela Muy buen servicio"
We responded:
"Mano, thank you for the kind review! Juliana does a great job taking care of our customers and we appreciate you. Please reach out if you need anything. -Mark "
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Domingo Reyes

March 26, 2026

5  out of  5
rating by Domingo Reyes
"Their staff is very professional and friendly. Thank you Carolina. I definitely recommend them"
We responded:
"Domingo, thank you for the wonderful review! Carolina does a great job and I'm glad she was able to take care of you. We appreciate the recommendation and please let us know if you need anything. -Mark "
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Marley Woolf

March 24, 2026

5  out of  5
rating by Marley Woolf
"The staff is welcoming! Very thankful for the time Carolina took to answer my questions."
We responded:
"Marley, thank you for the kind words! Carolina takes great care of our customers and I'm glad she was able to answer all your questions. Please reach out if you need anything. -Mark "
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Sophie Zucchero

March 23, 2026

5  out of  5
rating by Sophie Zucchero
"Joel hizo un excelente trabajo explicando cómo funciona el seguro de auto y de vida aquí en este país. Lo mejor fue que todo se me explicó en español. ¡Le doy 5 estrellas a esta oficina de State Farm!"
We responded:
"Sophie, thank you for the review! I'm glad Joel was able to walk you through your auto and life insurance options and make the process easy to understand. Please let us know if you need anything. -Mark "
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Erika Lagunas

March 19, 2026

5  out of  5
rating by Erika Lagunas
"I can honestly say Deysi Rebollar is the best State Farm representative I’ve ever worked with. From the moment we connected, she was a professional, patient, and incredibly knowledgeable about every policy and option available. Deysi didn’t just rush through information she took the time to explain everything clearly, making sure I understood my coverage and felt confident in my decisions. What truly sets her apart is her genuine care for their clients. You can feel that she's not just doing a job, she is looking out for you. She followe up, Deysi communicates with clarity, and she makes the entire process smooth and stress‑free. If you want someone who treats you with respect, knows their products inside and out, and truly has your best interest at heart, Deysi Rebollar is the representative you want. I highly recommend her."
We responded:
"Erika, thank you so much for this review — it really means a lot. Deysi is exactly the kind of teammate I'm very lucky to have. She genuinely cares about every client and I'm glad that came through for you. We appreciate you and please don't hesitate to reach out anytime. -Mark "
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Jesus Hernandez

March 19, 2026

5  out of  5
rating by Jesus Hernandez
"Great service , Deysi was able to help me understand what im paying for and gave me an amazing price ! I highly recommend her !"
We responded:
"Jesus, thank you for the review! I'm glad Deysi was able to help you understand your coverage and find the right price. We appreciate the recommendation and please let us know if you need anything. -Mark "
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Delilah Nieves

March 17, 2026

5  out of  5
rating by Delilah Nieves
"Carolina was extremely helpful and so kind! I received excellent customer service. I would definitely recommend this location if you're looking to insure your home and car."
We responded:
"Delilah, thank you for the kind words! Carolina does a fantastic job and I'm glad she made the process easy for you. We appreciate the recommendation and look forward to taking care of your home and auto. -Mark "
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Emmanuel Raya

March 17, 2026

5  out of  5
rating by Emmanuel Raya
"The best experience I’ve ever had with a car insurance agency. They are very quick with the response time and are willing to help you out with any questions or issues you may have. Definitely recommend them. Joel will take care of any insurance needs you may have."
We responded:
"Emmanuel, thank you for the review! Joel takes great care of our customers and I'm glad he was able to help you out. We appreciate you and please reach out if you ever need anything. -Mark "
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Juan Diaz

March 17, 2026

5  out of  5
rating by Juan Diaz
"Great customer service, all options were fully explained, ease of coverage on the phone. Joel was extremely helpful."
We responded:
"Juan, thank you for the kind review! I'm glad Joel was able to walk you through your options and make it easy. Please let us know if you need anything. -Mark "
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Michelle Garcia

March 11, 2026

5  out of  5
rating by Michelle Garcia
"Deysi is always very welcoming and cares about her customers! She always goes above and beyond when explaining the services they offer and goes into detail with quotes. I highly recommend her as your agent! And she’s bilingual!!"
We responded:
"Michelle, thank you for the wonderful review! Deysi truly goes above and beyond for our customers and I'm very lucky to have her on the team. We appreciate the recommendation! -Mark "
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Ehlani Veronica

March 11, 2026

5  out of  5
rating by Ehlani Veronica
"Julliana nos dio excelente servicio el día de hoy, la recomiendo a todos también si no hablan inglés! 100% bilingüe!"
We responded:
"Ehlani, thank you for the review! I'm glad Juliana was able to take great care of you and make the process easy. Please reach out if you need anything. -Mark "
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Jose Contreras

March 10, 2026

5  out of  5
rating by Jose Contreras
"Deysi always comes through when I refer her my real estate clients, great at explaining coverages and ways to bundle up! Thank you!"
We responded:
"Jose, thank you so much — we really appreciate the referrals and your trust in sending your real estate clients our way. Deysi does a great job making the transition smooth for them. Please let us know if you need anything! -Mark "
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Tyler Williams

December 17, 2025

5  out of  5
rating by Tyler Williams
"Mark Hanson and his team are fantastic! They are very professional and always have their clients best interest in mind. Also good to follow on social media because there is great advice on each video. I would highly recommend Mark Hanson and team for all insurance needs!"
We responded:
"Tyler, thank you so much for the kind words! We really appreciate you and I'm glad the content has been helpful. Please reach out if you ever need anything. -Mark "
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Carlos Aguirre

December 15, 2025

5  out of  5
rating by Carlos Aguirre
"Excellent customer service by Mark Hanson's team. Everyone is very friendly!!"
We responded:
"Carlos, thank you so much for the review. We love having you as part of our office and appreciate you. Go Cubs! -Mark"
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Juan Cebrero

December 4, 2025

5  out of  5
rating by Juan Cebrero
"Luis is always kind. Hard worker and helping the very best he can!"
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K M

October 23, 2025

5  out of  5
rating by K M
"¡Excelente servicio! Joel me explicó todas las coberturas de mi seguro de auto con mucha paciencia."
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Barbara Alvarado

October 17, 2025

5  out of  5
rating by Barbara Alvarado
"I have been with this office for over 20 years. They all have been professional and helpful. They provide the best rates. The peace of mind of knowing I can trust this amazing team to address any matter or questions in a timely manner is priceless."
We responded:
"Barbara, thank you for your kind review and for your business for the past 20+ years! We appreciate you, and please reach out if you need anything. -Mark"
Profile photo of Joel Aaron

Joel Aaron

October 17, 2025

5  out of  5
rating by Joel Aaron
"Loyda was so helpful and truly provided great customer service ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Joel, thank you for your review. Loyda does a great job taking care of our customers and I appreciate you recognizing her. Please let us know if you need anything. -Mark"
Profile photo of Jose Rivera

Jose Rivera

September 26, 2025

5  out of  5
rating by Jose Rivera
"Very good experience, good job thank you for your help 👍"
We responded:
"Jose, thank you for your review! I'm glad we were able to help and please let us know if you need anything. -Mark"
Profile photo of Tere Nuno

Tere Nuno

September 26, 2025

5  out of  5
rating by Tere Nuno
"Excelente servicio y precio"
We responded:
"Tere, thank you for your review. We appreciate it and look forward to working with you in the future! -Mark"
Profile photo of Lizette Martinez

Lizette Martinez

August 29, 2025

5  out of  5
rating by Lizette Martinez
"Appreciate the customer service provided!"
We responded:
"Lizette, thank you for the review! Please let us know if you need anything. -Mark"