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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Delilah Nieves

Delilah Nieves

March 17, 2026

5  out of  5
rating by Delilah Nieves
"Carolina was extremely helpful and so kind! I received excellent customer service. I would definitely recommend this location if you're looking to insure your home and car."
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Emmanuel Raya

March 17, 2026

5  out of  5
rating by Emmanuel Raya
"The best experience I’ve ever had with a car insurance agency. They are very quick with the response time and are willing to help you out with any questions or issues you may have. Definitely recommend them. Joel will take care of any insurance needs you may have."
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Juan Diaz

March 17, 2026

5  out of  5
rating by Juan Diaz
"Great customer service, all options were fully explained, ease of coverage on the phone. Joel was extremely helpful."
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Erika Lagunas

March 13, 2026

4  out of  5
rating by Erika Lagunas
"I had an amazing experience working with Deysi. From the very beginning, she was incredibly knowledgeable about every product and took the time to explain each option in a way that was easy to understand. You can tell she truly knows their field and genuinely care about helping their clients make the best decisions."
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Michelle Garcia

March 11, 2026

5  out of  5
rating by Michelle Garcia
"Deysi is always very welcoming and cares about her customers! She always goes above and beyond when explaining the services they offer and goes into detail with quotes. I highly recommend her as your agent! And she’s bilingual!!"
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Ehlani Veronica

March 11, 2026

5  out of  5
rating by Ehlani Veronica
"Julliana nos dio excelente servicio el día de hoy, la recomiendo a todos también si no hablan inglés! 100% bilingüe!"
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Jose Contreras

March 10, 2026

5  out of  5
rating by Jose Contreras
"Deysi always comes through when I refer her my real estate clients, great at explaining coverages and ways to bundle up! Thank you!"
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Tyler Williams

December 17, 2025

5  out of  5
rating by Tyler Williams
"Mark Hanson and his team are fantastic! They are very professional and always have their clients best interest in mind. Also good to follow on social media because there is great advice on each video. I would highly recommend Mark Hanson and team for all insurance needs!"
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Carlos Aguirre

December 15, 2025

5  out of  5
rating by Carlos Aguirre
"Excellent customer service by Mark Hanson's team. Everyone is very friendly!!"
We responded:
"Carlos, thank you so much for the review. We love having you as part of our office and appreciate you. Go Cubs! -Mark"
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Juan Cebrero

December 4, 2025

5  out of  5
rating by Juan Cebrero
"Luis is always kind. Hard worker and helping the very best he can!"
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K M

October 23, 2025

5  out of  5
rating by K M
"¡Excelente servicio! Joel me explicó todas las coberturas de mi seguro de auto con mucha paciencia."
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Barbara Alvarado

October 17, 2025

5  out of  5
rating by Barbara Alvarado
"I have been with this office for over 20 years. They all have been professional and helpful. They provide the best rates. The peace of mind of knowing I can trust this amazing team to address any matter or questions in a timely manner is priceless."
We responded:
"Barbara, thank you for your kind review and for your business for the past 20+ years! We appreciate you, and please reach out if you need anything. -Mark"
Profile photo of Joel Aaron

Joel Aaron

October 17, 2025

5  out of  5
rating by Joel Aaron
"Loyda was so helpful and truly provided great customer service ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Joel, thank you for your review. Loyda does a great job taking care of our customers and I appreciate you recognizing her. Please let us know if you need anything. -Mark"
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Jose Rivera

September 26, 2025

5  out of  5
rating by Jose Rivera
"Very good experience, good job thank you for your help 👍"
We responded:
"Jose, thank you for your review! I'm glad we were able to help and please let us know if you need anything. -Mark"
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Tere Nuno

September 26, 2025

5  out of  5
rating by Tere Nuno
"Excelente servicio y precio"
We responded:
"Tere, thank you for your review. We appreciate it and look forward to working with you in the future! -Mark"
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Lizette Martinez

August 29, 2025

5  out of  5
rating by Lizette Martinez
"Appreciate the customer service provided!"
We responded:
"Lizette, thank you for the review! Please let us know if you need anything. -Mark"
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Juventino Moreno

August 19, 2025

5  out of  5
rating by Juventino Moreno
"Muy buen lugar y buena comunicación ,atención .exelente servicio."
We responded:
"Juventino, thank you for the kind review! We appreciate your business! -Mark"
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Ben Serrato

August 11, 2025

5  out of  5
rating by Ben Serrato
"Joel was very helpful in finding the right policy for me and explaining all the details."
We responded:
"Ben, thank you for your kind words. I am glad the Joel was able to help you out and answer any questions you had. Please let us know if you need anything. -Mark"
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Anakissel Guadarrama

July 30, 2025

5  out of  5
rating by Anakissel Guadarrama
"Joel was great to work with! Outstanding customer service- extremely helpful and attentive!"
We responded:
"Anakissel, thank you for your review! I'm so happy that Joel was great to work with, he is great member of our team. Please feel free to reach out if you need anything. -Mark"
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Jason Quinones

July 30, 2025

5  out of  5
rating by Jason Quinones
"Excellent and timely service, Joel and Monica helped me quickly settle a payment issue"
We responded:
"Jason, I'm glad that Joel and Monica were able to help you out! Please feel free to reach out if you need anything. -Mark"
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alexis sanchez

July 29, 2025

5  out of  5
rating by alexis sanchez
"State farm has been of Great help , specially Loyda , thank you so much for the amazing customer service 🙏 definitely recommend your company and your location !"
We responded:
"Alexis, thank you for the kind words and review! Loyda does a great job, we are lucky to have her! Please feel free to reach out if you need anything. -Mark"
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Brisa

July 29, 2025

5  out of  5
rating by Brisa
"This review is long overdue. I am extremely pleased with the service provided by Loyda at State Farm. She has consistently demonstrated the highest level of professionalism and clear, timely communication. Loyda keeps me well informed about my policy and addresses any questions or concerns with patience and expertise. Her thorough knowledge and attention to detail have made managing my insurance needs a seamless and reassuring experience. She is the reason I continue to recommend this State Farm location to others."
We responded:
"Marybrisa, thank you for your amazing review and kind words for Loyda! She does a great job taking care of our customers and it means a lot when we get this kind of feedback. Please let us know if you need anything. -Mark"
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Daisy Rodriguez

June 24, 2025

5  out of  5
rating by Daisy Rodriguez
"Joel was so on top of my policy, so concise, and quick to get back to me! Great service and amazing person to work with."
We responded:
"Daisy, thank you for such a kind review. Joel is great and I appreciate you acknowledging him. Please reach out if you need anything. -Mark"
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Jackie Grace

June 24, 2025

5  out of  5
rating by Jackie Grace
"I needed assistance reviewing my policy and Joel was so knowledgeable, friendly, and helpful!"
We responded:
"Jackie, thanks so much for your review and for recognizing Joel. He is great and takes wonderful care of our customers. Please let us know if you need anything. -Mark"
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Omar Degante

May 7, 2025

5  out of  5
rating by Omar Degante
"Loyda is beyond amazing and knowledgeable!! I called to get a quote, and she was very good at communicating via phone and email. She gave me a detailed explanation of all costs and coverage and she answered all of my questions. May she get promoted to CEO soon."
We responded:
"Omar, thank you for the kind words! Loyda is great and I appreciate you acknowledging her. Thank you for your business and please let us know if you need anything. -Mark"